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Shipping & Delivery

Where will my order ship from?

Your order will be packed and shipped with care by us in Missouri, USA.

When will my order ship?

Orders are processed within 1-2 days.

But this may changed if we are experiencing a high volume of orders.

How long does it take for my order to be delivered?

Standard Economy Shipping takes 5 to 8 business days

Express Shipping 1-2 business days

The estimates are given as a guide and are not guaranteed.

The estimates of delivery can be affected by things like holidays or weather.

Please ensure that the address is correct prior to placing an order!

If you notice that your address is incorrect before the item has shipped, please send me an email ASAP so I can correct it.

I am not responsible for the package after it is out of my hands and in the mailing system.

Galactic Hook is not liable for any products damaged or lost during shipping.

Frequently Asked Questions

Find answers to common questions about our products

What are the plushies made out of?

I make my plushies using blanket yarn or chenille yarn. These types of yarns tend to be made out of polyester.

The plushies are stuffed with Polyfill Fiberfill which is 100% polyester.

My wearables are sometimes made out of wool blends.

Are the plushies safe for children?

Plastic Safety eyes (small parts) are used in a majority of my plushies. These small parts can pose a choking hazard which is why these saftey eye plushies are not recommended for children under 3 years old.

I do make plushies with embroidered or felt eyes and those would be a safer option for children under 3.

How do I clean my new plushie?

If plushie is stuffed: Spot clean with warm soapy water. Air Dry.

If plushie is not stuffed: Cold wash setting, low heat dry.

As a rule of thumb, I don't recommend washing any stuffed plushie that is bigger than palm-sized. The reason for that being that there is no way to know or ensure that the center of the plushie is fully dry. So, spot cleaning is highly recommended for stuffed plushies.

Do you really make all of these?

Yes, I do. I am always making new things! I probably make at least one new thing a day. It is my favorite thing to do! I also became a fast crocheter because I am impatient and want to see the final product asap!

Why are there only one in stock for most items?

I always make things that bring me joy! I believe that handmade items should be made with positivity. So if I make too many of one thing I'll start to get bored and won't have fun! There are exceptions for some projects that are fun for me to make and I end up making more than I bargained for!